1.7
  • Furniture1 votes
  • Service3 votes
  • Quality3 votes
  • Return policy2 votes
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  • Apr 22
  • Employees and Ex-employees
  • Orlando, Florida
  • Employee Experience
  • 64
  • REVIEW RATING 5/5
Hudsons Furniture - Unethical Service: What to look for and how to protect yourself
1 of 4

This company is unethical. Let me explain why. If you order a new piece of furniture chances are you will receive a used piece. If it does not arrive at your house in the original factory box, it was a returned item. I have seen them fix completely damaged items and ship it to the customer as new. I have seen them ship furniture that was previously owned as new. The customer is not aware the... Read more

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  • Apr 10
  • Furniture and Decor
  • Summerfield, Florida
  • Table
  • 54
  • REVIEW RATING 4/5

I spent $600 for two end tables. When they arrived they looked terrible with my sofa and I called about returning them. I offered to buy replacements. Was told I had to pay a $200 re-stocking fee. After two weeks of passing the buck and getting the run around I finally was able to speak to a manager who agreed that I could return them to the Ocala store. When I got there they still wanted... Read more

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  • Mar 24
  • Furniture and Decor
  • Ocoee, Florida
  • Leather Couch
  • 106
  • REVIEW RATING 4/5

Bought a expensive leather couch from this company. They told me that it would take 6 weeks for delivery. I should have left the store right then, but I liked the couch and agreed to wait. Over 6 weeks passed and I heard nothing from the company so I called them. They said well sir we told you 6 weeks and seemed bothered by my call. I told them it had been longer than 6 weeks and we still needed... Read more

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  • Mar 11
  • Furniture and Decor
  • Clearwater, Florida
  • Leather Couch
  • 99
  • REVIEW RATING 4/5

Bought a 2 year old leather couch from Hudson's furniture store in Clearwater. The couch is now peeling. We complained to manager and were told it is not covered. We had an 8 year old couch before and it never peeled. So far, manager has not responded and plan to write to different TV stations to see if they can air my complaint. Last time, Hudsons will see me and our friends in their store. ... Read more

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  • Mar 10
  • Furniture and Decor
  • Auburndale, Florida
  • Bed
  • 59
  • REVIEW RATING 3/5

Bed got delivered at 9 a.m during the week bed frame didn't get delivered until 10:30 that night. Pillows promised were not with it, so I called them and spoke to Vince assistant manager at Sanford store only to be told "it's not the end of the world"!! Well, it is when you are coming off a 12 hr shift and your other bed had already been torn apart and you have to try and sleep on a very... Read more

Was this review helpful? 0 2

Buy my furniture January 1 got my couch about two weeks ago still waiting on my bedframe you think after going backthey would offer you maybe $100 off your next purchase bad customer service would never do business with them again.contact me at 727-418-9875 Add comment

  • Feb 03
  • Furniture and Decor
  • Odessa, Florida
  • Sofa
  • 149
  • REVIEW RATING 4/5

Store manager Noah Erickson has horrible horrible customer service! He was crude and unprofessional in every way speaking to me about my less than six month old peeling, ripped 2k flex steel sofa. He actually alkyd away during our conversation. leaving the sales am to help us when we had already had the wrong color shipped to us, then were dealing with the circumstance of having a ripped peeling... Read more

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  • Feb 02
  • Furniture and Decor
  • Orlando, Florida
  • Leather Sectional
  • 98
  • REVIEW RATING 4/5

Purchased a leather sectional for $2,500 and first had a bad experience with very late delivery. Two(2) years into having it, the leather peels right off and the couch looks old and cracked. Hudson's has been awful to work with - they want to offer me a $200. credit when they sold me garbage. They say that it is not normal wear and tear - but I've never had a couch fall apart in this way in such... Read more

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  • Jan 30
  • Furniture and Decor
  • Altamonte Springs, Florida
  • Sofa
  • 155
  • REVIEW RATING 4/5

My name is Aiman Mohamed and I have purchased furniture from Hudson's Furniture outlet in Altamonte Springs, FL in the passed and worked with Joe Chinchak (GM). Joe is one of the 10% that truly represents the organization. He did more than he had too, to make sure my purchase experiance was truly exceptional. I went to outlet first and didn't quite find what I was looking for so I went to the... Read more

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  • Jan 26
  • Furniture and Decor
  • Venice, Florida
  • Leather Sectional
  • 161
  • REVIEW RATING 4/5

Bought a (Lane) leather sectional. We also bought 5-year Hudson's Service Program. 4 years into it, a quarter-sized spot appeared. They sent a tech rep who examined it and said it should be covered under their plan and he would order the part. It might take a month or so. 2+ months later I called Customer Service again. They decided that it was normal wear and was NOT COVERED! Did anyone call us... Read more

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