• Furniture1 votes
  • Service2 votes
  • Availability of furniture1 votes
  • Time it takes to get furniture1 votes
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  • 11 hours ago
  • Other
  • Venice, Florida
  • Customer Service And Furniture Repair
  • 4

Bought a (Lane) leather sectional. We also bought 5-year Hudson's Service Program. 4 years into it, a quarter-sized spot appeared. They sent a tech rep who examined it and said it should be covered under their plan and he would order the part. It might take a month or so. 2+ months later I called Customer Service again. They decided that it was normal wear and was NOT COVERED! Did anyone call us... Read more

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  • 1 day ago
  • Employees and Ex-employees
  • Sanford, Florida
  • Employee Experience
  • 4

Hudson's let me do 1 week of training for a sales position. At the end of training they decided I did not meet the training goals. I spent nearly 40 hours(5 days) of training, paid tolls of nearly $20 dollars , traveled over 250 miles in my car. They refuse to pay me even a minimum wage. CONSIDER THAT BEFORE MAKING a purchase!This is a company who claims to have donated $17,000 to a good cause... Read more

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  • Jan 23
  • Furniture and Decor
  • Altamonte Springs, Florida
  • Living Room Furniture
  • 13

The sales person did a terrible job at placing my order. Scheduled delivery was for 01/09 then it changed to 1/2 of my order coming on 01/24 and the remaining delivery on 02/15! That is crazy. They did nothing to correct the matter even at the corporate store when I found out my furniture was there in the warehouse. I even agree'd to purchase the floor model and sign a waiver and they still... Read more

Was this review helpful? 0 0

I special ordered a day bed before Thanksgiving; it arrived Jan 9 without a frame so its totally useless. Trying to see if the store will refund my money. Wasted 4 hours waiting for the delivery. Would not recommend this store. Add comment

  • Dec 26, 2014
  • Furniture and Decor
  • Merritt Island, Florida
  • Leather Sectional Sofa
  • 130

Purchased expensive leather sectional sofa with an extended warrenty, told by salesman on floor what warrenty covered.  Have paperwork stating scratches, burns, rips, stains, etc are covered by this warrenty.  Have tried for over 2 years to get several scratches repaired.  Sent pictures twice.  Told scratches are not covered under any warrenty (Manuf or extend).  Now color is wearing off... Read more

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  • Dec 16, 2014
  • Furniture and Decor
  • Brandon, Florida
  • Sofa Warranty
  • 81

I purchased an extended warranty on a sofa and custom chairs just about a year ago at the Hudson furniture store in Brandon, Florida. I filed a claim on the sofa and continue to have problems getting Hudson to honor the warranty. I purchased it in good faith but after numerous calls to Hudson and their service provider I'm still getting the runaround. This has been going on almost 2 months. I'm... Read more

Was this review helpful? 3 0

  • Dec 08, 2014
  • Furniture and Decor
  • Home Bar
  • 79

Purchased a Home Bar. Waited 8-10 weeks had it delivered (had to be home during mid week work hours). Item was damaged and they offered to repair.....I had a new item shipped two weeks later with the same and even worse issues. Have to be home again during my work hours to return the second bad piece and after tying up my money for 12 weeks, they still won't refund purchase until they process... Read more

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  • Nov 07, 2014
  • Furniture and Decor
  • Pinellas Park, Florida
  • Refund Policy
  • 233

Delay tactics!!! Hudson's Furniture uses very unfair trade practices which violates Florida law. In fact, I am seriously considering filing a complaint with the Florida Attorney General. Hudson's is THAT bad! Always use a credit card so you can dispute , if necessary. Remember, you only have 60 days to dispute from the time you order. So if your furniture doesn't arrive in a timely manner,... Read more

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  • Oct 08, 2014
  • Furniture and Decor
  • Florida, United States
  • Dining Set Replacement
  • 333

I ordered the Attic Heirlooms dining set with 6 chairs, 2 end chairs, table and coffee table on Aug 18,2014. The prices quoted were outstanding. Being that Im in Las Vegas and they are in Florida I expected and was told 2-3 weeks for delivery. No problem I thought. When the shipment arrived via truck to my home the dining table as well as two end chairs came damaged. I called the salesmen and he... Read more

Was this review helpful? 7 0

  • Sep 19, 2014
  • Furniture and Decor
  • Living Room Set
  • 323

I bought a 3 piece living room set and within a few months the back of the sofa had caved in. The furniture was still under warranty plus I bought extra warranty for one year longer. well, I called them and told them what had happen, they said they would have someone over. This took quite a while before finally someone came out to fix it. The guy that came out did nothing to fix it, told me I... Read more

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