1.7
  • Furniture1 votes
  • Service3 votes
  • Quality2 votes
  • Delivery policy1 votes
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Buy my furniture January 1 got my couch about two weeks ago still waiting on my bedframe you think after going backthey would offer you maybe $100 off your next purchase bad customer service would never do business with them again.contact me at 727-418-9875 Add comment

  • Feb 03
  • Furniture and Decor
  • Odessa, Florida
  • Sofa
  • 94
  • REVIEW RATING 4/5

Store manager Noah Erickson has horrible horrible customer service! He was crude and unprofessional in every way speaking to me about my less than six month old peeling, ripped 2k flex steel sofa. He actually alkyd away during our conversation. leaving the sales am to help us when we had already had the wrong color shipped to us, then were dealing with the circumstance of having a ripped peeling... Read more

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  • Feb 02
  • Furniture and Decor
  • Orlando, Florida
  • Leather Sectional
  • 52
  • REVIEW RATING 4/5

Purchased a leather sectional for $2,500 and first had a bad experience with very late delivery. Two(2) years into having it, the leather peels right off and the couch looks old and cracked. Hudson's has been awful to work with - they want to offer me a $200. credit when they sold me garbage. They say that it is not normal wear and tear - but I've never had a couch fall apart in this way in such... Read more

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  • Jan 30
  • Furniture and Decor
  • Altamonte Springs, Florida
  • Sofa
  • 87
  • REVIEW RATING 4/5

My name is Aiman Mohamed and I have purchased furniture from Hudson's Furniture outlet in Altamonte Springs, FL in the passed and worked with Joe Chinchak (GM). Joe is one of the 10% that truly represents the organization. He did more than he had too, to make sure my purchase experiance was truly exceptional. I went to outlet first and didn't quite find what I was looking for so I went to the... Read more

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  • Jan 26
  • Furniture and Decor
  • Venice, Florida
  • Leather Sectional
  • 92
  • REVIEW RATING 4/5

Bought a (Lane) leather sectional. We also bought 5-year Hudson's Service Program. 4 years into it, a quarter-sized spot appeared. They sent a tech rep who examined it and said it should be covered under their plan and he would order the part. It might take a month or so. 2+ months later I called Customer Service again. They decided that it was normal wear and was NOT COVERED! Did anyone call us... Read more

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  • Jan 25
  • Employees and Ex-employees
  • Sanford, Florida
  • Employee Experience
  • 69
  • REVIEW RATING 4/5

Hudson's let me do 1 week of training for a sales position. At the end of training they decided I did not meet the training goals. I spent nearly 40 hours(5 days) of training, paid tolls of nearly $20 dollars , traveled over 250 miles in my car. They refuse to pay me even a minimum wage. CONSIDER THAT BEFORE MAKING a purchase!This is a company who claims to have donated $17,000 to a good cause... Read more

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  • Jan 23
  • Furniture and Decor
  • Altamonte Springs, Florida
  • Living Room Furniture
  • 53
  • REVIEW RATING 4/5

The sales person did a terrible job at placing my order. Scheduled delivery was for 01/09 then it changed to 1/2 of my order coming on 01/24 and the remaining delivery on 02/15! That is crazy. They did nothing to correct the matter even at the corporate store when I found out my furniture was there in the warehouse. I even agree'd to purchase the floor model and sign a waiver and they still... Read more

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I special ordered a day bed before Thanksgiving; it arrived Jan 9 without a frame so its totally useless. Trying to see if the store will refund my money. Wasted 4 hours waiting for the delivery. Would not recommend this store. Add comment

  • Dec 26, 2014
  • Furniture and Decor
  • Merritt Island, Florida
  • Leather Sectional Sofa
  • 189
  • REVIEW RATING 4/5

Purchased expensive leather sectional sofa with an extended warrenty, told by salesman on floor what warrenty covered.  Have paperwork stating scratches, burns, rips, stains, etc are covered by this warrenty.  Have tried for over 2 years to get several scratches repaired.  Sent pictures twice.  Told scratches are not covered under any warrenty (Manuf or extend).  Now color is wearing off... Read more

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  • Dec 16, 2014
  • Furniture and Decor
  • Brandon, Florida
  • Sofa Warranty
  • 122
  • REVIEW RATING 4/5

I purchased an extended warranty on a sofa and custom chairs just about a year ago at the Hudson furniture store in Brandon, Florida. I filed a claim on the sofa and continue to have problems getting Hudson to honor the warranty. I purchased it in good faith but after numerous calls to Hudson and their service provider I'm still getting the runaround. This has been going on almost 2 months. I'm... Read more

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