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On December 2016 after I placed a claim under their furniture warranty I was awarded a replacement of my sectional. I was never was notified that I only have 9 months (until September 2017) to do it and when I went in October 2017 they told me that my claim was closed....
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2.5
#1120515
Hudsons Furniture - Terrible experience
Hudsons Furniture - Terrible experience
My shopping experience at Hudson’s furniture was terrible. I have received damaged items every time i’ve shopped, and the delivery men have left damages on my walls and door. The employees and delivery men are lazy and rude and the manager even more. If you want...
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Anonymous
Anonymous

Never in my life will I ever buy from Hudson's furniture and I don't recommend anyone else does as well.

1.0
#1115545
Yesterday we visited the Hudson Furniture store on Hwy 19, Pinnelas Park FL to look for a specific style of a dining room table and chairs. There was no air conditioning. We were there probably 40 minutes looking all over the store. We did have several questions, took...
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#1107411

Hudsons Furniture - Terrible

Hudsons Furniture
#1061137
Furniture quality sucks and management is terrible. Says a lot about the owners.
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Hudsons Furniture Delivery Service Review

Hudsons Furniture
#945854
1.6
Details
Do not buy at hudsons furniture they lied the manager said it will be in 4 weeks i did not get my furnture til 8 week back order all the time they liars and joshua hudson is the Biger Lier and a Phoy . Sorry i never complain but i had to let all custmoers no never to buy there again. Melboure fla store 2016 .Sep.
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website

Recliner Review

Hudsons Furniture
#868274
1.0
Details
I bought a recliner from Hudson's outlet in Sanford from John. The seat of the chair was lower on one side than the other. I made four phone calls to the store explaining the problem. John never called me back. I WAS, yes WAS, a faithful Hudson's customer. I will NEVER buy anything from Hudson's again. The poorest customer service ever. Idiots.
Comment
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website

Sofa Review

Hudsons Furniture
#824836
1.0
Details
DO NOT buy From Hudsons!!! You are better off burning your money. My couch thats two years old has fallen apart and Hudsons will do nothing! The warranty is a joke and a waste!
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Customer service
Exchange, Refund and Cancellation Policy
Reliability
Staff
My unfortunate experience with this company lasted just shy of 5 months. I purchased a sectional from them on 3/25/17. They placed the order with the manufacturer wrong (it happens) and when they fixed it an additional month was added to our order (not cool). And no...
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1.9
I didn't like
  • 3 wrongdeliveries in 5 months
  • Offered financial comp them rescinded
  • Condescending management
#1092043
Hudsons Furniture - The worst!
I will tell you my story about Hudson Furniture: My husband and I were invited by the Clearwater store to go visit to get advantage of the good offer they were promoting and we did. We bought a brown leather Sofa Top Grain and a Recliner matching the Leather as the one...
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Anonymous
rp

That is not real leather.

1.4
Product
I liked
  • Delivered on time as promised
I didn't like
  • Misleading
#1082092
Misrepresentation - Were told a bold face lie not by one but by two sales reps. - Extended Warranty is a total sham and misrepresented when purchasing your item!! Worst Customer Service I Have Ever Worked With !!! To Be Continued With The BBB & State Attorney Generals...
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Louz1970
Louz1970

Update recived phone call from BBB in Orlando also paperwork from state attorney generals office Can't wait to play taped conversation at two different times with two telling ...

2.0
I liked
  • Totally unacceptable
  • Total belittling
I didn't like
  • Higher than thou attitude
  • Customer service
#1080443
WARNING!! Purchased a Bassett sectional June 8, 2017 from Hudson's Furniture in Altamonte Springs, FL. Total cost was over $4500.00 bc we opted to get the replacement protection (approx. $500.) (clue#1) We were denied our own inspection while the sofa was at the...
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#1068172
BUYER BEWARE!!!!!!!!!!!! On November 17, 2016 I entered Hudson's Furniture in Brandon, FL and with help from the Design Consultant, Katie(who was great), and after several hours I ended purchasing furniture for a 4bedroom house. With the order place I was informed by...
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#1052134
In 2016, we spent $10,000 on furniture we bought two Broyhill sofa sectionals . We had the tech come out, and he agreed they were defective. We we wanted a refund on our credit card, but that was denied. So once you speLastnd your money...it's poof. Gone. So since...
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2.2
#1050917
Furniture came damaged and used. Hudson picked up furniture and did not credit account balance. Horrible customer complaint department. Extended warranty not honored. This store will be out of business; do not shop here! This is the worse company that I ever dealt with...
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Hudsons_Furniture
Hudsons_Furniture
Hudsons Furniture Verified Representative

Hello, Just wanted to touch base again regarding your customer experience with Hudson's. Can you please let me know your name and what store / individuals you worked with, as ...

Hudsons_Furniture
Hudsons_Furniture
Hudsons Furniture Verified Representative

Hello,Just wanted to touch base regarding your customer experience with Hudson's. Can you please let me know your name and what store / individuals you worked with, as we woul...

1.0
#1047258