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1.5 Based on 46 reviews
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  • Customers like
    • Man who delivered furniture was nice and professional 3
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Hudsons Furniture - Hudson Warranty sucks
1 of 5

I purchased a complete bedroom set, over 4,000 plus a 300 dollars for a 5 year warranty that was supposed to cover even accidental damages. after two years with this furniture it had accumulated some damages like minor scuffs and some discoloring which i did not notice until i had to move and had to disassemble it. While i disassembled and reassembled it back in my new home i dented and chipped some corners, i called it in and was advised that... Read more

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Purchased a dining room set a while back. When it was delivered, the chairs were sent but the table was no where to be found. Turns out the table was discontinued and they had no intention of delivering a new one. After much time was spent over the phone, I had them pick up the chairs and refund the money. I told them then that I would never buy from them again... Several years have passed, so I thought I would give them another shot. I went in... Read more

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Purchased mattress and headboard from Altamonte store. Salesperson never spoke to me although there were "notes". Surprise! They only deliver 1 day a month to Jacksonville where I am moving and this was never communicated although I did ask if delivery would be an issue. Trying to have delivery now to my home in Orlando and am going to pay for the movers to take it but now they can not guarantee delivery will be before the moving van arrives. ... Read more

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We purchased two Best Home Furnishing recliners and a sofa from Hudsons Furniture (Alta Monte, Florida) which were delivered on 21 June 2016. We buy only made USA furniture to support our economy but this time we were so disappointed with the quality of the furniture that the next day stopped at the store and explained to them that within 24 hour our recliners back frame was separating from the sides. We paid $3,700.00 for the furniture and we... Read more

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I hope people are reading these reviews before visiting this store. If only I had taken my own advice, this stress could have been avoided. April 2016: The sales representative that I worked with, James (who is now Sales Manager, lol) was very friendly when I ordered. Even through his inexperience with adequately using the ordering system, he found time to joke with me and be pleasant. HE EVEN walked me out and suggested that we have lunch or... Read more

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This guy saw me coming down the road and decided to get out of his truck and unload while I sat on MY street needing by. You have very rude people working for you, and I will never buy from Hudson nor will I ever recommend this company.

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Went to the Hudson Store in Altamonte Springs. Sales Person was Gloria. Spent $7500 on furniture that she said was in stock and would be delivered the following Friday! Great news until the delivery comes and half of the order is missing. Called store and was told sales person not in. Transferred to customer service who said on back order but could not give a time frame. Transferred back to the store and was told since the sales person was not... Read more

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I bought a recliner from Hudson's outlet in Sanford from John. The seat of the chair was lower on one side than the other. I made four phone calls to the store explaining the problem. John never called me back. I WAS, yes WAS, a faithful Hudson's customer. I will NEVER buy anything from Hudson's again. The poorest customer service ever. Idiots.

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I ordered a kitchenette set from Hudson's Furniture in Brandon, Florida on March 26,2016. I was told by the sales person (Sonia) that this set was very popular & could only get the table and 2 of the 4 chairs delivered first. Had to wait until the beginning of May to receive the other 2 chairs. I thought that was a bit ridiculous but relunctantly agreed. Well, entering the end of the second week of May into the third week of May-no chairs! ... Read more

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In October 2015 we bought from the Ormond Beach store furniture for the office room. The staff service was TERRIBLE, they are interested only to PUSH furniture and furniture insurance, without understanding the client's needs or expectations. They were in a big hurry to get rid off the client inside the store. They delivered different furniture from which they have in the store. The furniture has poor quality. We ask to cancel the insurance... Read more

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