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My unfortunate experience with this company lasted just shy of 5 months. I purchased a sectional from them on 3/25/17. They placed the order with the manufacturer wrong (it happens) and when they fixed it an additional month was added to our order (not cool). And no...
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1.9
I didn't like
  • Getting hung up on by regional manager
  • Offered financial comp them rescinded
  • Lack of human decency
#1092043
Hudsons Furniture - The worst!
I will tell you my story about Hudson Furniture: My husband and I were invited by the Clearwater store to go visit to get advantage of the good offer they were promoting and we did. We bought a brown leather Sofa Top Grain and a Recliner matching the Leather as the one...
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Anonymous
rp

That is not real leather.

1.4
Product
I liked
  • Delivered on time as promised
I didn't like
  • Misleading
#1082092
Misrepresentation - Were told a bold face lie not by one but by two sales reps. - Extended Warranty is a total sham and misrepresented when purchasing your item!! Worst Customer Service I Have Ever Worked With !!! To Be Continued With The BBB & State Attorney Generals...
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Louz1970
Louz1970

Update recived phone call from BBB in Orlando also paperwork from state attorney generals office Can't wait to play taped conversation at two different times with two telling ...

2.0
I liked
  • Totally unacceptable
  • Total belittling
I didn't like
  • Higher than thou attitude
  • Customer service
#1080443

Hudsons Furniture - Terrible

Hudsons Furniture
#1061137
Furniture quality sucks and management is terrible. Says a lot about the owners.
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Hudsons Furniture Delivery Service Review

Hudsons Furniture
#945854
1.6
Details
Do not buy at hudsons furniture they lied the manager said it will be in 4 weeks i did not get my furnture til 8 week back order all the time they liars and joshua hudson is the Biger Lier and a Phoy . Sorry i never complain but i had to let all custmoers no never to buy there again. Melboure fla store 2016 .Sep.
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
Hudsons Furniture - Simple Review #1468071142
1/1

Hudsons Furniture Vehicle Driver Review

Hudsons Furniture
#879453
This guy saw me coming down the road and decided to get out of his truck and unload while I sat on MY street needing by. You have very rude people working for you, and I will never buy from Hudson nor will I ever recommend this company.
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Recliner Review

Hudsons Furniture
#868274
1.0
Details
I bought a recliner from Hudson's outlet in Sanford from John. The seat of the chair was lower on one side than the other. I made four phone calls to the store explaining the problem. John never called me back. I WAS, yes WAS, a faithful Hudson's customer. I will NEVER buy anything from Hudson's again. The poorest customer service ever. Idiots.
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
WARNING!! Purchased a Bassett sectional June 8, 2017 from Hudson's Furniture in Altamonte Springs, FL. Total cost was over $4500.00 bc we opted to get the replacement protection (approx. $500.) (clue#1) We were denied our own inspection while the sofa was at the...
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#1068172
BUYER BEWARE!!!!!!!!!!!! On November 17, 2016 I entered Hudson's Furniture in Brandon, FL and with help from the Design Consultant, Katie(who was great), and after several hours I ended purchasing furniture for a 4bedroom house. With the order place I was informed by...
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#1052134
In 2016, we spent $10,000 on furniture we bought two Broyhill sofa sectionals . We had the tech come out, and he agreed they were defective. We we wanted a refund on our credit card, but that was denied. So once you speLastnd your money...it's poof. Gone. So since...
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2.2
#1050917
Furniture came damaged and used. Hudson picked up furniture and did not credit account balance. Horrible customer complaint department. Extended warranty not honored. This store will be out of business; do not shop here! This is the worse company that I ever dealt with...
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Hudsons_Furniture
Hudsons_Furniture
Hudsons Furniture Verified Representative

Hello, Just wanted to touch base again regarding your customer experience with Hudson's. Can you please let me know your name and what store / individuals you worked with, as ...

Hudsons_Furniture
Hudsons_Furniture
Hudsons Furniture Verified Representative

Hello,Just wanted to touch base regarding your customer experience with Hudson's. Can you please let me know your name and what store / individuals you worked with, as we woul...

1.0
#1047258
Hudsons Furniture - Quality of furniture bad
Hudsons Furniture - Quality of furniture bad
Hudsons Furniture - Quality of furniture bad
WE purchased much furniture from Hudson's in Melbourne and had 4 problems. King bed fixed. Stressless chair fixed.Flex steel couch had center leather fixed and now look at pictures of couch. Also the foot rest bangs as lifting. Has been two years since purchase. What...
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Anonymous
Richard Sc***berg

Worked with customer service and they did everything they could and ended in complete satisfaction Hard to find this now.

Hudsons_Furniture
Hudsons_Furniture
Hudsons Furniture Verified Representative

Hello Lyla,I am really sorry about your experience with your bed. Can you please reach out to Noah at nerickson@hudsonsfurniture.com for further discussion regarding your bed....

3.5
Product
I liked
  • Store
  • Sales people
I didn't like
  • Quality
#1043514
Issue 1: Hudson Furniture refused to honor the extended warranty on the recliner/lift chair. The chair broke after 13 months of use. A replacement part was ordered but the repair service never completed the repair or responded to telephone calls. Hudson subcontracts...
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Anonymous
Anonymous

This is a company that you do not want to do business with!

DarleneHauge2
DarleneHauge2

This company should NOT be allowed to stay in business and cheat people.

1.0
I didn't like
  • Customer service department who lied to me
  • Selling used furniture as new
  • Cheats called sales personnel
#1034917
Hudsons Furniture - Bad Quality and Customer Service
Hudsons Furniture - Bad Quality and Customer Service
Hudsons Furniture - Bad Quality and Customer Service
Hudsons Furniture - Bad Quality and Customer Service
Hudsons Furniture - Bad Quality and Customer Service
We purchased a Paula Deen sofa and love seat from the Hudson's Altamonte Springs, FL store. In less than a year the fabric on the cushions look years old. We complained to Hudsons and they allowed for a replacement. We selected the same sofa and paid additional money...
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Anonymous
Harvey

After I posted this review, Hudson's management contacted me and we were able to resolve the problems to both our satisfaction.

1.7
I didn't like
  • Being lied too
  • Customer service
#1034788