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trying to understand why we spent $1600. for 2 leather -rocker recliners...and now after 2 yrs all the Brown stain is coming off and underneath they are a Burgandy color????...we thought that they were real leather....

and is tanned and real leather has no loss of color like this...I think we were scammed as to what we bought for big money..we even bought the protection plan -but it does not cover nothing...they sent a man to come repair the one chair...we paid $75.00 for half of fix it price of $150...these were for our retirement and thought they would last being leather -but I guess they are vinyl and the stain is on us all the time=legs-arms and your hair.....we need something done to resolve this.....this should be what happens to good honest-hard working folks...I am going to keep trying to make this work for us or.... I am going to small claims court.....

Reason of review: Bad quality.

Monetary Loss: $1600.

Preferred solution: Full refund.

I didn't like: Chairs we bought are very poor quality.

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Anonymous
#1541431

They stopped using what you and I would call "real leather" some time ago. The time honored method of aniline vat dye immersion is no longer used and what they do now is more akin to spray paint.

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