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Hudsons Furniture - Quality of furniture bad
Hudsons Furniture - Quality of furniture bad
Hudsons Furniture - Quality of furniture bad
WE purchased much furniture from Hudson's in Melbourne and had 4 problems. King bed fixed. Stressless chair fixed.Flex steel couch had center leather fixed and now look at pictures of couch. Also the foot rest bangs as lifting. Has been two years since purchase. What...
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Anonymous
Richard Sc***berg

Worked with customer service and they did everything they could and ended in complete satisfaction Hard to find this now.

Hudsons_Furniture
Hudsons_Furniture
Hudsons Furniture Verified Representative

Hello Lyla,I am really sorry about your experience with your bed. Can you please reach out to Noah at nerickson@hudsonsfurniture.com for further discussion regarding your bed....

3.5
Product
I liked
  • Sales people
  • Store
I didn't like
  • Quality
#1043514
Issue 1: Hudson Furniture refused to honor the extended warranty on the recliner/lift chair. The chair broke after 13 months of use. A replacement part was ordered but the repair service never completed the repair or responded to telephone calls. Hudson subcontracts...
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Anonymous
Anonymous

This is a company that you do not want to do business with!

DarleneHauge2
DarleneHauge2

This company should NOT be allowed to stay in business and cheat people.

1.0
I didn't like
  • Selling used furniture as new
  • Cheats called sales personnel
  • Non-disclosure policy
#1034917
Hudsons Furniture - Bad Quality and Customer Service
Hudsons Furniture - Bad Quality and Customer Service
Hudsons Furniture - Bad Quality and Customer Service
Hudsons Furniture - Bad Quality and Customer Service
Hudsons Furniture - Bad Quality and Customer Service
We purchased a Paula Deen sofa and love seat from the Hudson's Altamonte Springs, FL store. In less than a year the fabric on the cushions look years old. We complained to Hudsons and they allowed for a replacement. We selected the same sofa and paid additional money...
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Anonymous
Harvey

After I posted this review, Hudson's management contacted me and we were able to resolve the problems to both our satisfaction.

1.7
I didn't like
  • Being lied too
  • Customer service
#1034788

Hudsons Furniture Warranty Review

Hudsons Furniture
#744279
I had a very similar experience with Hudsons. I was talked into buying a warranty that would cover my sectional for 5 years only to be told that cracking and chipping was "normal wear and tear" of my couch and thus not covered. However, if I had any "bodily fluids" on the couch, they would gladly cover that. What a joke. This company should be avoided at all cost.
Comment
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Bed Frame Review

Hudsons Furniture
#600169
2.0
Details
Buy my furniture January 1 got my couch about two weeks ago still waiting on my bedframe you think after going backthey would offer you maybe $100 off your next purchase bad customer service would never do business with them again.contact me at 727-418-9875
Comment
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Advertised vs Delivered
Product or Service Quality

Furniture Review

Hudsons Furniture
#580416
1.1
Details
I special ordered a day bed before Thanksgiving; it arrived Jan 9 without a frame so its totally useless. Trying to see if the store will refund my money. Wasted 4 hours waiting for the delivery. Would not recommend this store.
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Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website

Hudsons Furniture Warranty Review

Hudsons Furniture
#523067
Purchased a $700 recliner with a $125 extra warranty. The leather is separating. They tell us the warranty only covers punctures not material defects.
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I have a problem with this sleazy Co. very similar to the case mentioned . I purchased a reclining Love seat 2-14-14 with one year warranty , the salesman encouraged us to purchase extended 5 year warranty that cost $250. I contacted them in Aug. 2016 they said they...
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#1028432
Hudson did not honor the purchased extended warranty. The Power/Lift Recliner was 13 months old when the frame broke. This chair is used by one elderly woman. The problem was reported to Hudson. After 90 days, the problem was reported this to BBB. This is when Hudson...
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Anonymous
Robert Montmoran

I have experienced a similar problem. I purchased a Love seat Recliner 2-14-14 with a 5 yr. extented warranty. When the material covering began to desintergrate and the sprin...

Same problem with bonded leather from hudsons. Peeling all over, said not covered. Offered $500 dollars, how can $500 replace a sectional that cost over$2000. Do we have any recourse at all, r have we just been sxxxxed by Hudson. This is how they loose good customers,...
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Anonymous
Donna Norman

We have the same issue with the bonded leather. There is also tearing, torn stitching, but mostly the flaking and uglyness of the leather sectional that we thought we bought. ...

1.5
#1021659
Hudsons Furniture - Sells useless warranties
Hudsons Furniture - Sells useless warranties
I bought a leather sectional, found out the warranty company, if it's to much work They don't cover so it's useless. Anytime I had to call uniters it was a big deal. Called Hudsons directly after stating they would send a one time courtesy repair company they did but...
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Product
#1015965
Payed over $2,000 for a top sectional, never told it was bonded leather, 2 years later, pilling all over, contacted hudsons. Bottom line they offered a $1,000 store credit or $500 check. Took the check because I never want to make another purchase at that store.
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1.5
Product
#1013782
Top money paid for very poor and cheap quality products that they sell. Please go somewhere else for your furniture needs because you will regret it if you go to Hudson's Furniture. The materials are of poor quality and they don't cover any of it even with a warranty....
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1.5
#1005842
We ordered an all leather living room set..they were all happy.. oh yes you will get it delivered in 4 to 6 weeks...I have never in my life had such a run around and every time we call it's a different answer.. it was ordered Nov. 25th they told us it would be here...
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1.0
I didn't like
  • Being lied too
#998053