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In 2016, we spent $10,000 on furniture we bought two Broyhill sofa sectionals . We had the tech come out, and he agreed they were defective. We we wanted a refund on our credit card, but that was denied. So once you speLastnd your money...it's poof. Gone. So since...
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2.2
#1050917
Furniture came damaged and used. Hudson picked up furniture and did not credit account balance. Horrible customer complaint department. Extended warranty not honored. This store will be out of business; do not shop here! This is the worse company that I ever dealt with...
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Hudsons_Furniture
Hudsons_Furniture
Hudsons Furniture Verified Representative

Hello, Just wanted to touch base again regarding your customer experience with Hudson's. Can you please let me know your name and what store / individuals you worked with, as ...

Hudsons_Furniture
Hudsons_Furniture
Hudsons Furniture Verified Representative

Hello,Just wanted to touch base regarding your customer experience with Hudson's. Can you please let me know your name and what store / individuals you worked with, as we woul...

1.0
#1047258
Hudsons Furniture - Quality of furniture bad
Hudsons Furniture - Quality of furniture bad
Hudsons Furniture - Quality of furniture bad
WE purchased much furniture from Hudson's in Melbourne and had 4 problems. King bed fixed. Stressless chair fixed.Flex steel couch had center leather fixed and now look at pictures of couch. Also the foot rest bangs as lifting. Has been two years since purchase. What...
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Anonymous
Richard Sc***berg

Worked with customer service and they did everything they could and ended in complete satisfaction Hard to find this now.

Hudsons_Furniture
Hudsons_Furniture
Hudsons Furniture Verified Representative

Hello Lyla,I am really sorry about your experience with your bed. Can you please reach out to Noah at nerickson@hudsonsfurniture.com for further discussion regarding your bed....

3.5
Product
I liked
  • Sales people
  • Store
I didn't like
  • Quality
#1043514

Hudsons Furniture Delivery Service Review

Hudsons Furniture
#945854
1.6
Details
Do not buy at hudsons furniture they lied the manager said it will be in 4 weeks i did not get my furnture til 8 week back order all the time they liars and joshua hudson is the Biger Lier and a Phoy . Sorry i never complain but i had to let all custmoers no never to buy there again. Melboure fla store 2016 .Sep.
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Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Warranty
Website

Recliner Review

Hudsons Furniture
#868274
1.0
Details
I bought a recliner from Hudson's outlet in Sanford from John. The seat of the chair was lower on one side than the other. I made four phone calls to the store explaining the problem. John never called me back. I WAS, yes WAS, a faithful Hudson's customer. I will NEVER buy anything from Hudson's again. The poorest customer service ever. Idiots.
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website

Sofa Review

Hudsons Furniture
#824836
1.0
Details
DO NOT buy From Hudsons!!! You are better off burning your money. My couch thats two years old has fallen apart and Hudsons will do nothing! The warranty is a joke and a waste!
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Customer service
Exchange, Refund and Cancellation Policy
Reliability
Staff

Hudsons Furniture Warranty Review

Hudsons Furniture
#744279
I had a very similar experience with Hudsons. I was talked into buying a warranty that would cover my sectional for 5 years only to be told that cracking and chipping was "normal wear and tear" of my couch and thus not covered. However, if I had any "bodily fluids" on the couch, they would gladly cover that. What a joke. This company should be avoided at all cost.
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Issue 1: Hudson Furniture refused to honor the extended warranty on the recliner/lift chair. The chair broke after 13 months of use. A replacement part was ordered but the repair service never completed the repair or responded to telephone calls. Hudson subcontracts...
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Anonymous
Anonymous

This is a company that you do not want to do business with!

DarleneHauge2
DarleneHauge2

This company should NOT be allowed to stay in business and cheat people.

1.0
I didn't like
  • Cheats called sales personnel
  • Customer service department who lied to me
  • Non-disclosure policy
#1034917
Hudsons Furniture - Bad Quality and Customer Service
Hudsons Furniture - Bad Quality and Customer Service
Hudsons Furniture - Bad Quality and Customer Service
Hudsons Furniture - Bad Quality and Customer Service
Hudsons Furniture - Bad Quality and Customer Service
We purchased a Paula Deen sofa and love seat from the Hudson's Altamonte Springs, FL store. In less than a year the fabric on the cushions look years old. We complained to Hudsons and they allowed for a replacement. We selected the same sofa and paid additional money...
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Anonymous
Harvey

After I posted this review, Hudson's management contacted me and we were able to resolve the problems to both our satisfaction.

1.7
I didn't like
  • Being lied too
  • Customer service
#1034788
I have a problem with this sleazy Co. very similar to the case mentioned . I purchased a reclining Love seat 2-14-14 with one year warranty , the salesman encouraged us to purchase extended 5 year warranty that cost $250. I contacted them in Aug. 2016 they said they...
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#1028432
Hudson did not honor the purchased extended warranty. The Power/Lift Recliner was 13 months old when the frame broke. This chair is used by one elderly woman. The problem was reported to Hudson. After 90 days, the problem was reported this to BBB. This is when Hudson...
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Anonymous
Robert Montmoran

I have experienced a similar problem. I purchased a Love seat Recliner 2-14-14 with a 5 yr. extented warranty. When the material covering began to desintergrate and the sprin...

Same problem with bonded leather from hudsons. Peeling all over, said not covered. Offered $500 dollars, how can $500 replace a sectional that cost over$2000. Do we have any recourse at all, r have we just been sxxxxed by Hudson. This is how they loose good customers,...
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Anonymous
Donna Norman

We have the same issue with the bonded leather. There is also tearing, torn stitching, but mostly the flaking and uglyness of the leather sectional that we thought we bought. ...

1.5
#1021659
Hudsons Furniture - Sells useless warranties
Hudsons Furniture - Sells useless warranties
I bought a leather sectional, found out the warranty company, if it's to much work They don't cover so it's useless. Anytime I had to call uniters it was a big deal. Called Hudsons directly after stating they would send a one time courtesy repair company they did but...
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Product
#1015965
Top money paid for very poor and cheap quality products that they sell. Please go somewhere else for your furniture needs because you will regret it if you go to Hudson's Furniture. The materials are of poor quality and they don't cover any of it even with a warranty....
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1.5
#1005842