12 weeks ago we ordered a custom covered sofa.We were told that we would have it in 6 to 8 weeks.
We were told someone would call occasionally to update us. We have called them 3 times. Last week we were told that the sofa was in the warehouse in Sanford ready to be delivered and that they would call by the following Tuesday. I called today(Wednesday) and was told it is still at the factory and would be another 2 weeks before it is delivered.
This is taking twice the time we were told and we cannot cancel as it is a custom order.
The customer service sucks and they lie outright.Dn't ever buy anything from Hudson's Furniture......I know I never will again.
More Review Details
- Product or service
- Reclining Sofa
- Review category
- Furniture and Decor
You May Also Like
- "We ordered a bedroom set priced at over $1000 and made the required monthly payments per our contract. A final payment was made and we were told by the manager..."
- "The quality of RTG furnitures sucks！ And their so-called "Force Field" treatment is a total scam!!!! Purchased one Cindy Crawford Sidney Road sofa, one loveseat and one ottoman from RTG's supercenter..."
- "We paid nearly 4,000.00 for a custom Paula Sofa. It was finally brought to us last week. I had to refuse delivery! A PIECE OF JUNK I would not..."
- "The other day I filled out a request for information from a specific used car dealer about a used BMW 3 Series I wanted to purchase for my girlfriend. ..."
- "First thing: I did my research I checked Angie's list, joined just for this move, checked the Better Business Bureau, plus any review web pages for NY metro area prior..."
- " I met Mr. Todd and his assistant Gene Kelly, from Todd Homes at the home to be inspected. The process took about 2 hours which seemed to be through...."
- "SW128 Uneven Women’s Batwing Sleeve Destroyed Ripped Slouchy Sweater Pullover Hollow Out Loose Fit Jumper Tops Knitwear Smock SIZE INFORMATION: (Flat-measuring) Bust- 125cm; Shoulder(Dropped)- 64cm; Sleeve- 35cm; Shoulder to hem length(Front/Back)- 52cm/64cm (1inch=2.54cm,1-3cm..."
- "Omg old lettuce thankfully very little of it and no tortillas with my fajitas? Triangle town center in Raleigh is having some issues with online ordering and the app orders...."
- "Hello my name is Pamela Kyriakides, our mortgage company made everything so easy and fast i could not believe it. Not one glich or hiccup. Just..."