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2.2

Purchased a sofa. Was told it would be delivered in two weeks.

four weeks later, no sofa. I desperately needed the sofa due to company coming into town so I decided to cancel the order and find something else only to be told that it was a final sale (never told). "Too late, it is already on the way here" is what they said. Come to find out from the distributor that it takes a minimum of 8 weeks from purchase to delivery (so "two weeks" was a big lie).

C J in Brandon is very fake and will say whatever it takes to make the sale. Lisa, the district manager, will back her BFF, C J. Very rude....talks over you and interrupts. Doesn't really give a *** what you have to say.

Her BFF status is far more important than her responsibilities as a manager. Bottom line, I am so happy I have the worlds best credit card company which backed me on this and I didn't have to pay a penny.

Will never shop there again. Very unprofessional staff and poor management.

Reason of review: Problem with delivery.

Location: Valrico, Florida

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