Not resolved
1 comment

This company is unethical. Let me explain why. If you order a new piece of furniture chances are you will receive a used piece. If it does not arrive at your house in the original factory box, it was a returned item. I have seen them fix completely damaged items and ship it to the customer as new. I have seen them ship furniture that was previously owned as new. The customer is not aware the furniture was damaged or previously returned.

The delivery teams are trained to hide any damaged areas so the customer are not aware until it is to late. Their trailers are filthy and leak when it rains. If the furniture damage cannot be fixed or the customer saw damage during delivery, the furniture is brought back to the warehouse, fixed and shipped out to the next customer as a new piece. They will keep reshipping the refurbished furniture until someone takes it.

When I walked through the warehouse all I could hear is Nig** this and Nig** that. I never heard so many racial slurs in my life, complete lack of respect for anyone. When I looked down at one of the departments I saw mattresses with urine, mold and god knows what against furniture that was send back and going out. In the beginning of the tour, one delivery team member looked like he just got out of prison. The company should think about their appearance and have people hide their prison tattoos.

Remember this:

1. If you order anything at all, have it delivered in the original factory box unopened. If it is damaged, make sure the replacement is delivered in an unopened factory box. If not, you’re getting a refurbished piece at new customer price.

2. Inspect the piece within three days. Look at the corners. If the gloss, color or the lines does not look right…return it. Corners and legs are not most common places for damage.

3. Most of the pieces like Riverside, Cortina Collection and others will state “Quality Wood” it is not wood. Almost every thing you see is foam injected or pressed cardboard. It is very misleading. It will look and feel like wood but it is not wood.

4. Know what to pay. Take the highest marked price and take 70% away. That is what the Hudson’s paid for the piece. Negotiate from there.

5. If you buy the warranty make sure everything they tell you is in the contract. They will say anything but will not honor anything if it is not in writing.

Good luck…..

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss bad quality of employee experience. Hudsons Furniture needs to read this review and look into the issue (if any) according to poster's claims.

Other people also mentioned employee experience in their reviews. You may find this information helpful for further shopping at Hudsons Furniture.

Had an Experience with Hudsons Furniture?

Write a review


Terms of Service
Post Comment

My name is Noah Erickson and I am the regional manager for Hudsons Furniture. Please contact me at as I would appreciate the opportunity to speak to you about this experience you had with us. We strive for great customer service as we take all and every complaint very seriously.

You May Also Like

Rooms To Go is a total scam, especially for its "Force Field" project Rooms To Go "The quality of RTG furnitures sucks! And their so-called "Force Field" treatment is a total scam!!!! Purchased one Cindy Crawford Sidney Road sofa, one loveseat and one ottoman from RTG's supercenter..." Read more Hudsons Furniture - Bad Quality and Customer Service Hudsons Furniture "We purchased a Paula Deen sofa and love seat from the Hudson's Altamonte Springs, FL store. In less than a year the fabric on the cushions look years old. We..." Read more Hudsons Furniture - Sofa Review from Satellite Beach, Florida Hudsons Furniture "We bought 3 pieces of furniture from The Melbourne location...... the sectional sofa looked great but the fabric which was according to the sales person was leather began to split..." Read more Hudsons Furniture - Southern Motion Recliner Review from Wildwood, Florida Hudsons Furniture "Horrible quality bought Southern Motion and peeled 3 x and spent $1500.00 on garbage and did not even last 3 yrs .I fought to get $200.00 from Hudson Furniture..." Read more Exxonmobil - The cashier cursed me! Exxonmobil "Cashier name was RENE. Service Station : MOBIL at 4605 Beverly Boulevard, Los Angeles, CA, 90004 operated by a dealer, Harry Hahn Date of Incident: 24th September 2017 at 8:43:59AM..." Read more Thrifty Propane - Problem with delivery driver's capabilities and Thrifty's no response attitude. Thrifty Propane "I have, for the last 2 years, had a delivery driver that either can't backup the truck properly or simply doesn't care where he puts it. The first episode was..." Read more Israel B Garcia Jr Law Firm - ISRAEL B GARCIA JR IS A THIEF Israel B Garcia Jr Law Firm "Uriel Manzano 3 months ago(Translated by Google) The lawyer worst of all lawyers. It is not present in court and tells you lies. And when you go to complainq he..." Read more Wayfair - Bed bugs Wayfair "I purchased a upholstered bed frame from wayfair. Put it together with ease and it was beautiful. Fast forward a few months and myself and my kids started getting welts...." Read more